Chapter 22. Service Monitoring

Monitoring is an important component of providing a reliable, professional service. The two primary types of monitoring are real-time monitoring and historical monitoring. Each has a very different purpose. As discussed in Section 5.1.13, monitoring is a basic component of building a service and meeting its expected or required service levels.

“If you can’t measure it, you can’t manage it.” In the field of system administration, that useful business axiom becomes: “If you aren’t monitoring it, you aren’t managing it.”

Monitoring is essential for any well-run site but is a project that can keep increasing in scope. This chapter should help you anticipate and prepare for that. We look at what the basics of a monitoring ...

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