The Practical Guide to Defect Prevention

Conclusion

A culture of quality pays dividends beyond the various specific techniques and measurements described elsewhere in this book. After quality becomes a central tenet in an organization, ideas for improvement will surface throughout the organization and the initial quality of the code will rise.

Often, the key obstacles to establishing a culture of quality in your organization are the values of your current culture that were created by the indirect effects of the metrics used to evaluate people. Because positive metrics for quality are not nearly so easy to determine and measure as are metrics for the lack of quality, this is not surprising. Two common issues are a culture of blame for defects and measuring development by amount of code ...