Understanding How a Root Cause Analysis Study Helps Prevent Defects
Successful software development in today’s complex and dynamic world absolutely requires a process of ongoing improvement. The only certainty is that as the Internet evolves, bandwidth increases, hardware gets more powerful, and users get more dependent on software solutions to run their lives, there are uncertain times ahead for software. Without making an effort to learn and improve, software development organizations will find it impossible to keep up. The root cause analysis process can yield huge quality and efficiency gains.
The goal of conducting a root cause analysis study is to identify one or more actions to take to ensure that the undesirable event does not recur. ...
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