Chapter 5. Using Productivity Games to Prevent Defects
In every job that must be done, there is an element of fun. You find the fun and—SNAP—the job’s a game!
—Mary Poppins
Most people think of games as a leisure activity and not part of their daily work. Merriam-Webster defines game as an activity engaged in for diversion or amusement.[1] In the case of defect prevention, you are trying to engage people for diversion—to divert or distract them from their day-to-day tasks and encourage them to exert some effort on preventing defects.
[1] Merriam-Webster Online, “Game,” http://m-w.com/dictionary/game.
Plenty of books and resources on game design are available. This chapter does not cover game design in detail but shows how and why competition ...
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