Conclusion

Nathaniel Hawthorne said that art and economics are strangers. He was probably correct in that view, which requires that software be turned into a science if economic analysis is to mean anything. As an organization gathers data and builds good process frameworks, the ability to directly connect software design activities to the balance sheet is possible. Using traditional cost accounting and marginal cost methods, an organization can gain tremendous insight into processes and the ability to deliver customer value. Additionally, by changing the focus to defect prevention, additional business strategies are made available.

Christensen describes what he calls “The Innovator’s Dilemma,” which is the dilemma that occurs when a promising ...

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