The Practical Guide to Defect Prevention

Learning from Mistakes

It is important to implement a process that individuals and teams can use to learn from their mistakes. A fundamental aspect of this learning is the classification of defects using a logical defect taxonomy. With a structured taxonomy, an organization can analyze and learn about the types of defects that have been discovered and their relative frequencies. Focusing root cause analysis techniques on understanding why defects have occurred provides insight into what improvements are needed to prevent or mitigate those defects in the future.

On the other hand, without a feedback process in place to ensure that the team can benefit from the learning that takes place during defect detection, analysis, and repair, the likelihood ...