The Practical Guide to Business Process Reengineering Using Idefo

Preface

For many years, there has been a call for a comprehensive book on the IDEFO method and its use in BPR. This book, written in answer to that call, is designed to introduce the method, its usage, and the benefits that can be achieved. It is also written to serve as a “do’s and don’ts” document to identify the ways the method has been misused in the past and to specify ways to correct these misuses.

This book presents essential information about the IDEFO method—its definition, basic rules of usage (including the standard language syntax and semantics as contained in the Federal Standard)—and lessons learned from many years of application in the real world. The examples depict actual commercial client and government agency models, from which ...