The Practical CIO: A Common Sense Guide for Successful IT Leadership

ABOUT THE AUTHOR

José Carlos Eiras is a global CIO with extensive experience in the food, tobacco, automobile, transportation, and distribution industries, and he has worked for businesses on every continent across the globe. As an accomplished technology leader and an agent of change, Eiras is highly regarded for his ability to transform IT technology for Fortune 10 global companies, creating long-term competitive advantages in rapidly changing markets.

He was recently Chief Information Officer of DHL Express-US, a division of Deutsche Post World Net (DPWN), the world's leading logistics and transportation company. He was recruited to DHL Express to drive IT initiatives to turn around and build the package delivery business in the United States, competing with Federal Express and UPS.

Previously, Eiras had served as CIO Latin America, Africa, and Middle East (LAAM) for General Motors (GM). One of his tasks was assuming IT responsibilities previously handled by EDS, which GM had divested in 1996. His experience and leadership is credited for building a strong internal IT discipline, replacing EDS and then managing EDS as a supplier, which was a major benefit for GM LAAM. In parallel, Eiras developed strategies and executed plans that replaced most of GM LAAM's old systems infrastructure with a SAP-based solution.

Following his success in LAAM, Eiras was appointed CIO General Motors Europe where he was responsible for bringing together a disparate and culturally diverse IT group located ...