Acknowledgments
During my career of 25 years in leadership and consulting roles, I have concentrated my energies and a passion for excellence on the growth and improvement of organizations and the people who work within them. I have been quite aware of the many tensions or conflicting pulls (i.e., decentralized and centralized, local and global, task and relationship, sales and operations, etc.) which cause frustration throughout organizations. I have seen leaders take on a problem-solving mindset with a resulting pendulum-effect, as one leader pulls to their side or interest then ultimately is pulled to the other side or interest. Although I was keenly aware of these paradoxes as I grew from childhood into adulthood, it wasn’t until I was exposed ...
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