The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional Change

About the Author

Joseph Folkman is president of Zenger | Folkman, a firm that is focused on assisting individuals and organizations to create exceptional performance. Joseph Folkman and his partner, Jack Zenger, have created workshops, assessments, and a follow-up process that have been adopted by Fortune 500 companies around the world. Folkman has over 30 years of experience in teaching and coaching leaders, survey research and analysis, and consulting in areas of organizational diagnosis and leadership assessment. A founding partner of Novations Group, Inc., Folkman received his doctorate in organizational psychology and his master’s degree in organizational behavior from Brigham Young University. His research has been published in the Wall Street Journal’s National Business Employment Weekly, Personnel, and Executive Excellence.

Folkman has consulted with some of the world’s most prestigious and successful organizations—both large and small, both public and private. The diversity of clients has provided a powerful learning opportunity and an exceptional research base. He has spent most of his career finding better ways to measure individual and organizational effectiveness, and then using that data to help people create change. He is a frequent keynote speaker and conference presenter on a variety of topics regarding leadership, feedback, and individual and organizational change. He is the author or coauthor of five previous books: Turning Feedback into Change, Making Feedback ...