Chapter 27. PMO Case Study Results

Establishing project management offices to facilitate the adoption of project business management practices in various business units was a concept that emerged in the mid-1990s. The availability of compiled data that identifies the issues affecting the development, organization structure, and operation of project offices in organizations across multiple industries is and generally remains nonexistent.

In 1997, a two-day PMI seminar entitled “Project Support Office: A Framework for Development” was developed and led by Dennis Bolles at the PMI Symposium in Chicago. It was part of the PMI seminars program in 1998, with more than 200 participants attending sessions in Chicago and five other locations in the United ...

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