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Charming People with Your Voice

Any man may speak truly; but to speak with order, wisely, and competently, of that, few men are capable.

—MONTAIGNE

The sound of your voice has a profound influence on the mood and receptivity of the person you are talking to. The mere tone of your voice accounts for 38 percent of your message (as noted previously, body language and the words themselves are responsible for the rest).

Who would you prefer to listen to? Someone with a high, shrill voice that pierces your ears and makes you wish you were ...

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