Image CHAPTER 19 Image

Be Careful with Advice

The propensity to give advice is universal. But don’t worry; the propensity to ignore it is also universal.

—BRIAN TRACY

In Chapter 18 you practiced an exercise where you had to react to a friend’s conversation without talking back—just by listening. Now let’s bring home another point about how to practice attentive listening.

Ron on Being a Patient Listener

Many years ago, my wife and I were at home having dinner. She obviously had faced a pretty heavy day at the office and was uptight about the day’s events. ...

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