CHAPTER 17
The Eighth Signal: Verbal Reassurances
A friend is a person with whom I may be sincere. Before him, I may think aloud.
—RALPH WALDO EMERSON
Vocal reassurances are essential to charm. But if you combine them with verbal reassurances, you double their impact. Eye contact, flicks, body inclines, and head nods and tilts together make a great impression on people—but once you add the power of vocal and verbal commentary, you become a totally charming conversationalist.
The first type of verbal reassurance consists of noncommittal words and ...
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