Acknowledgments
WHEN WRITING A BOOK that is the result of a decade-long personal and professional journey—one that is made possible by years of working with colleagues, customers, partners, academics, and industry experts from around the globe—it is difficult to convey the gratitude I have for all those who have played such an integral role along the way in just a few paragraphs.
First and foremost, I offer heartfelt thanks to my colleagues and investors in BTM Corporation. It is through their hard work, support, and steadfast belief that the creation and application of Business Technology Management (BTM) has been made possible. Next, I thank the customers and partners who apply BTM for driving us to continuously improve upon the pragmatic approaches, ...
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