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The Power of Business Process Improvement by Susan PAGE

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CHAPTER 11Create the Executive Summary

Getting the Recognition

After all the work you have gone through with each step of the roadmap, now is your time to get some well-deserved recognition. Do not relax yet, but rather help management recognize what you have accomplished. Recognition for improving a business process does not come as easy as getting a compliment on a new haircut or a new suit because the new process may not immediately stand out. You have to let management know, in an acceptable way, the work you have done, and that becomes the challenge. This chapter shows how you gain recognition in a professional way by summarizing your business process work in an executive summary, a package that management will find useful.

Executive summaries ...

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