INTRODUCTION
It is not what you do that determines the outcomes in your life. It’s who you are. Because ultimately, who you are determines what you do. If you’re a giver in the game of life, your actions confirm this. If you’re a taker, the same rule applies. If you enter relationships with others to see what you can take from that relationship, your actions reveal this. If you’re someone who makes a connection thinking only about what you can give to the relationship, you’re one of those rare individuals who gains everything from the exchange.
Connection is the keyword here. As human beings, our connections, or relationships, are formed through our ability to communicate. The quality of our life is therefore directly linked to the quality of our relationships. And we need to know how to communicate better if we are to form deeper connections with others, as well as with ourselves.
Communication is one of the most puzzling paradoxes of our time. We live in a hyper-connected world: more plugged in, tuned in and turned on than ever before. Yet social scientists confirm that more and more people feel isolated and disconnected from their communities and even their own families. They feel overworked, underpaid, misunderstood, isolated. Despite being ‘in touch’ 24/7, many people feel disengaged and disillusioned.
This book offers a roadmap for leaders who want to harness the power of communication to influence their teams ...
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