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The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work by Derek Irvine, Eric Mosley

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3   Appreciation, Gratitude, and Employee Engagement

Intuit, the maker of personal and business finance software, is known for combining innovation with simplicity in its products, and in recent years it has focused heavily on mobile technologies. But Intuit is also known as a best place to work because of its people-centric culture.

Intuit’s popular recognition program (called Spotlight) works in ways congruent with Intuit’s tech-savvy, cutting-edge values. The recognition program is tightly tied to how Intuit measures and preserves its exceptional employee engagement scores. You’d expect a company like Intuit to manage an enterprise-wide recognition program scientifically. But what’s really powerful is how the company embraces ...

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