In This Chapter
Understanding a manager’s role
Knowing what to measure and how to measure it
Reviewing key elements of an appraisal
As a supervisor, manager, or executive of a company, organization, nonprofit, volunteer group, or other entity, you have two spheres of operation. You manage production, budgets, programs, processes, services, schedules, and so on. You also lead people; you motivate, challenge, coach, counsel, set goals, provide feedback, develop talent, and build teams. One of your responsibilities is to assess employee performance and provide feedback—otherwise known as the performance appraisal process.
As a manager, you are responsible for ...