Chapter 12

It’s 7:30 p.m. on Friday, two hours after the Phoenix deployment was scheduled to start. And things are not going well. I’m starting to associate the smell of pizza with the futility of a death march.

The entire IT Operations team was assembled in preparation for the deployment at 4 p.m. But there was nothing to do because we hadn’t received anything from Chris’ team; they were still making last minute changes.

It’s not a good sign when they’re still attaching parts to the space shuttle at liftoff time.

At 4:30 p.m., William had stormed into the Phoenix war room, livid and disgusted that no one could get all of the Phoenix code to run in the test environment. Worse, the few parts of Phoenix that were running ...

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