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The Pfeiffer Book of Successful Team-Building Tools: The Best of the Annuals

Book Description

Year after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics. In this book, editor Elaine Biech and contributors to the Annuals have honed in on the important theme of team building to create the first topic-specific book in The Pfeiffer Annuals series. The Pfeiffer Book of Successful Team-Building Tools, 2nd Edition, includes an innovative ten-block model for building a high-performance team and draws on the best-on-the-topic articles from thirty-five years of Annuals volumes.

Table of Contents

  1. Copyright
  2. INTRODUCTION
    1. How the Book Is Organized
  3. 1. What Is Teamwork?
    1. 1.1. What Is a Team?
    2. 1.2. Advantages of Working in Teams
    3. 1.3. Disadvantages of Working in Teams
    4. 1.4. Explore Your Teamwork Assumptions
  4. 2. A Model for Building Teamwork
    1. 2.1. Ten Characteristics of Successful Teams
    2. 2.2. Learning to Be a Team
  5. 3. Clear Goals
    1. 3.1. Teamscores: Measuring and Communicating Performance
      1. 3.1.1. Teamscores Work Sheet
    2. 3.3. High Jump: Illustrating the Impact of Expectations
      1. 3.3.1. High Jump Instruction Sheet A-1
      2. 3.3.2. High Jump Instruction Sheet A-2
      3. 3.3.3. High Jump Instruction Sheet B-1
    3. 3.4. High Jump Calculation Sheet
    4. 3.5. Team Identity
      1. 3.5.1. Team Identity Poster Format
      2. 3.5.2. Team Identity Processing Guide
  6. 4. Defined Roles
    1. 4.1. The Hats We Wear: Understanding Team Roles
    2. 4.2. No Strings Attached: Learning How Groups Organize To Complete Tasks
    3. 4.3. Scope of Control: Taking Initiative in Problem Solving
    4. 4.4. Yours, Mine, and Ours: Clarifying Team Responsibilities
    5. 4.5. Symbols: Sharing Role Perceptions
    6. 4.6. The Search for Balance: Team Effectiveness
  7. References
  8. 5. Open and Clear Communication
    1. 5.1. Hit the Target Fast: Designing A Communication System for Teams
      1. 5.1.1. Hit The Target Fast Task Sheet
    2. 5.2. Rope Trick: Experiencing How Groups Function
      1. 5.2.1. Rope Trick Observer Sheet
    3. 5.3. Levels of Dialogue: Analyzing Communications in Conflict
      1. 5.3.1. Levels Of Dialogue Theory Sheet
      2. 5.3.2. Levels Of Dailogue Awarness Log
      3. 5.3.3. Levels Of Dialogue Observer Sheet
    4. 5.4. Strengths and Needs: Using Feedback for Group Development
      1. 5.4.1. Strengths And Needs Work Sheet A
      2. 5.4.2. Strengths And Needs Work Sheet B
      3. 5.4.3. Strengths And Needs Work Sheet C
      4. 5.4.4. Strengths And Needs Sample Planning Chart
      5. 5.4.5. Strengths And Needs Action-Planning Guide
    5. 5.5. Analyzing and Increasing Open Behavior: The Johari Window
      1. 5.5.1. Johari Window Model Theroy Sheet
      2. 5.5.2. Johari Window Self-Rating Sheet
      3. 5.5.3. Johari Window Mode
  9. 6. Effective Decision Making
    1. 6.1. News Room: A Group-Consensus Task
      1. 6.1.1. News Room Suggested Word Options
    2. 6.2. Broken Triangles: Experimenting with Group Problem Solving
      1. 6.2.1. Broken Triangles Preparation Sheet for the Facilitator
      2. 6.2.2. Broken Triangles Instruction Sheet
    3. 6.3. Lutts and Mipps: Team Problem Solving*
      1. 6.3.1. Lutts and Mipps Instruction Form
      2. 6.3.2. Lutts and Mipps Information Cards
      3. 6.3.3. Lutts and Mipps Reaction Form
    4. 6.4. Performance Unlimited: Solving Problems as a Team
      1. 6.4.1. Performance Unlimited Handout
    5. 6.5. Lost at Sea: A Consensus-Seeking Task
      1. 6.5.1. Lost at Sea Individual Worksheet
      2. 6.5.2. Lost at Sea Group Worksheet
      3. 6.5.3. Lost at Sea Answer and Rationale Sheet
    6. 6.6. Making Team Decisions
  10. 7. Balanced Participation
    1. 7.1. Egg Drop: Using Human Resources Effectively
    2. 7.2. Comfort Zones: Establishing Team Norms
      1. 7.2.1. Comfort Zones Work Sheet
    3. 7.3. The Car: Feedback on Group Membership Styles
  11. 8. Valued Diversity
    1. 8.1. Unearned Privilege: Understanding Dominant-Culture Advantage
    2. 8.2. The Forest vs. the Trees: Understanding Preferences for the Big Picture or the Details
    3. 8.3. Fourteen Dimensions of Diversity: Understanding and Appreciating Differences in the Work Place
    4. 8.4. Diversity and Team Development
  12. References
  13. 9. Managed Conflict
    1. 9.1. The M&M® Game: Learning to Resolve Conflict
      1. 9.1.1. M&M® Game Conflict-Resolution Lecturette Sheet
      2. 9.1.2. M&M® Game Keys to Processing Sheet
      3. 9.1.3. M&M® Game Goals and Rules
      4. 9.1.4. M&M® Game Conflict-Resolution Paired Discussion Sheet
    2. 9.2. They Said, We Said: Exploring Intergroup-Conflict Resoultion
    3. 9.3. Conflict Management: Developing a Procedure
      1. 9.3.1. Conflict Management Suggestion Sheet
    4. 9.4. Storming to Norming: Clearing the Way for Team Agreement
    5. 9.5. Intergroup Image Exchange: Exploring the Relationship Between Two Teams
  14. 10. Positive Atmosphere
    1. 10.1. Building Trust in Pairs: An Obstacle Course
      1. 10.1.1. Building Trust Guide Instruction Sheet
      2. 10.1.2. Building Trust Traveler Instruction Sheet
      3. 10.1.3. Building Trust Questions for Guides Sheet
      4. 10.1.4. Building Trust Questions for Travelers Sheet
      5. 10.1.5. Building Trust Lecturette
    2. 10.2. Trust ARCH: Building Team Support
      1. 10.2.1. The Trust ARCH Handout
      2. 10.2.2. Trust ARCH Work Sheet
      3. 10.2.3. Trust ARCH: What You Can Say
      4. 10.2.4. Trust ARCH Action Planning Sheet
    3. 10.3. Work Dialogue: Building Team Relationships
      1. 10.3.1. Work Dialogue Instructions
      2. 10.3.2. Work Dialogue Booklet
    4. 10.4. A Note to My Teammate: Positive Feedback
      1. 10.4.1. A Note to My Teammate Theory Sheet
    5. 10.5. Cornerstones: A Measure of Trust in Work Relationships
      1. 10.5.1. Cornerstones Trust Survey
      2. 10.5.2. Cornerstones Trust Survey Self-Scoring Sheet
      3. 10.5.3. Cornerstones Trust Survey Handout
  15. 11. Cooperative Relationships
    1. 11.1. Enablers and Barriers: Assessing Your Team
      1. 11.1.1. Enablers and Barriers Key-Factor Sheet
      2. 11.1.2. Enablers and Barriers Force-Field Analysis Sheet
      3. 11.1.3. Enablers and Barriers Illustration of Forces
    2. 11.2. This and That: Improving Team Performance
    3. 11.3. Team Checkup: Monitoring and Planning for Progress
      1. 11.3.1. Team Checkup Questionnaire
    4. 11.4. Prisoners' Dilemma: An Intergroup Competition
      1. 11.4.1. Prisoners' Dilemma Tally Sheet
    5. 11.5. Twenty-Five Questions: A Team Development Exercise
      1. 11.5.1. Twenty-Five Questions Form
  16. 12. Participative Leadership
    1. 12.1. Rope-a-Leader: Experiencing the Emergence of Leadership
    2. 12.2. The Merry-Go-Round Project: Focusing on Leadership Style
      1. 12.2.1. Merry-Go-Round Project Background Information
      2. 12.2.2. Merry-Go-Round Project Planning
      3. 12.2.3. Merry-Go-Round Project Construction Instructions
      4. 12.2.4. Merry-Go-Round Project Observer Briefing
    3. 12.3. Merry-Go-Round Project Voice of Reality Briefing
    4. 12.4. Merry-Go-Round Project Summary
      1. 12.4.1. Team Interventions: Moving the Team Forward
      2. 12.4.2. Team Development Summary Sheet
      3. 12.4.3. Team Development Intervention Sheet
      4. 12.4.4. Team Development Vignettes Sheet
    5. 12.5. The Relationship Between Leader Behavior and Team Performance and Satisfaction
    6. 12.6. Values-Based Leadership for the 21st Century
  17. Reference
  18. 13. General Team-Building Tools
    1. 13.1. Take Note of Yourself: A Team-Development Activity
    2. 13.2. I Have an Opinion: Opening an Event
    3. 13.3. Thumbs Up, Thumbs Down: A Conflict-Management Icebreaker
    4. 13.4. That's Me: Getting to Know Your Team Members
    5. 13.5. Group Savings Bank: An Introductory Experience
    6. 13.6. The Team Effectiveness Critique
    7. 13.7. The Team Orientation and Behavior Inventory (TOBI)
    8. 13.8. What If We Took Teamwork Seriously?
    9. 13.9. Team Building
    10. 13.10. What to Look for in Groups: An Observation Guide
  19. Opportunity to Publish Your Materials
    1. Reading List
  20. Pfeiffer Publications Guide
    1. FORMATS
      1. METHODOLOGIES