Part 3. Inventories, Questionnaires, and Surveys
The instruments in this final section of the handbook are data-gathering tools. They can provide a range of useful information to organizations, workshop participants, intact teams, or individuals—not to mention trainers and consultants.
How does a department or an organization commonly deal with employees who rock the boat? How well does a work team handle conflicts involving goals or procedures or personalities? How effectively do individuals cope with their own anger, never mind other people's? And here's a huge one for any group of humans trying to work together productively or to benefit from "constructive" criticism: How much do you folks actually trust one another?
Surveys can produce insights ...
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