Chapter 1.9. A Positive Approach to Resistance
H.B. Karp
In most modern organizations there is a strong value system that stresses the need for collaboration, cooperation, and trust. Although this viewpoint certainly has much to recommend it, a problem has arisen in that this emphasis on "positive" reactions leads to a tendency to discount "negative" reactions such as competition, anger, and resistance. The reality is that there are no inherently negative reactions.
Given the proper circumstances, every human reaction has the potential to be expressed in an appropriate and effective manner. To discount any reaction when human interaction is concerned is to limit resources and to reduce the range of alternatives that are available. Such limitation ...
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