References

Lull P.E.Funk F.E. & Piersol D T.(1955)What communications means to the corporation president. Advanced Management20, 17-20

Nichols R.G.(1952)Listening is a ten part skill. Chicago: Enterprise Publications.

Redding W.C. & G.A. (Eds.) Sanborn(1964)Business and industrial communication: A sourcebook. New York: Harper & Row.

Reik T.(1972)Listening with the third ear. New York: Pyramid.

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