Book description
You'd trust your life with some people. Others, you wouldn't trust for an instant, even when the stakes are low. Why? What builds the personal credibility that some people simply exude? What do they do differently? This book shows you and helps you build your own personal credibility, the #1 attribute in earning trust and achieving success. Renowned personal coach Sandra K. Allgeier begins with a set of powerful stories that demonstrate what personal credibility really consists of, how it's earned, and how easily it can be destroyed. You'll discover how small daily actions, together with specific communication techniques and decisions, shape others' view of whether you can be trusted. Next, Allgeier illuminates three oft-neglected, crucial secrets of personal credibility. You'll find a hands-on assessment tool designed to help you bring more personal authenticity and transparency to your interactions; as well as practical guidance on suspending judgment and really listening, thereby earning others' trust even if you ultimately choose to disagree. Allgeier concludes with seven specific steps you can take every day to increase your personal credibility, and rebuild credibility you may have already lost. Following her easy-to-understand, easy-to-use guidance, you can live a life that's not just more successful, but happier and more fulfilled, too.
Table of contents
- Copyright
- Praise for The Personal Credibility Factor
- Application Exercises
- Acknowledgments
- About the Author
- Introduction
- I. The Three Secrets to Personal Credibility
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II. Stepping Up with Credibility: Seven Steps to Influence Personal Credibility
- Four. Step #1: Know Your “Stuff”
- Five. Step #2: Keep Commitments
- Six. Step #3: Honor Confidences and Avoid Gossip
- Seven. Step #4: Know Yourself—the Good, the Bad, and the Ugly!
- Eight. Step #5: Choose to Value Others—the Good, and Yes, Even the Bad and the Ugly!
- Nine. Step #6: Ask More and Listen Most
- Ten. Step #7: Create Credible Interactions
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III. Face the Truth and Begin Anew
- Eleven. The Truth Shall Set You Free—When You Avoid Truth Traps!
- Twelve. Credibility: I’ve Lost It—Can I Rebuild It?
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Thirteen. Rebuilding: One Step at a Time
- Step 1: Objectively Acknowledge Your Own Actions
- Step 2: Identify Your Options for the Next Action
- Step 3: Verbally Take Ownership with Those Impacted
- Step 4: Manage Your Expectations
- Step 5: Share What You Learn from the Rebuilding Process
-
Starting Over...Every Day
- Tapping Into the Power of the Three Secrets to Personal Credibility
-
Stepping Up with Credibility: Seven Steps Everyone Can Take to Increase Personal Credibility and Impact
- Step #1: Know Your “Stuff”
- Step #2: Keep Commitments
- Step #3: Honor Confidences and Avoid Gossip
- Step #4: Know Yourself—the Good, the Bad, and the Ugly!
- Step #5: Choose to Value Others—the Good, and Yes, Even the Bad and the Ugly!
- Step #6: Ask More and Listen Most
- Step #7: Create Credible Interactions
- FT Press
- Introduction: Questioning Is the Skill of Management
- Financial Times Press
- Inside Front Cover
- Inside Back Cover
Product information
- Title: The Personal Credibility Factor: How to Get It, Keep It, and Get It Back, (If You’ve Lost It)
- Author(s):
- Release date: February 2009
- Publisher(s): Pearson
- ISBN: 9780137149001
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