Preface

It has become clear to me that leaders everywhere make the same major mistake: they work at the wrong level. In other words, they personally produce results that should be generated at lower levels. This mistake is readily observable in every major industry around the world. What I see most often is leaders spending much of their time solving today's problems personally and not spending enough time anticipating and planning for the future or developing their people. Business performance suffers because leaders are not prepared for the inevitable new challenges. The Performance Pipeline addresses this deep-seated, long-standing problem by defining the purpose for each layer of the organization and the specific results required of leaders ...

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