Acknowledgments

I am grateful to many colleagues and friends who contributed ideas, information, and facts to this book.

I especially want to acknowledge my colleagues at Hyperion, whose knowledge and expertise were invaluable in writing this book. Ron Dimon deserves special thanks for his tireless work in getting this project off the ground and his many contributions along the way. I would also like to thank John Kopcke, Rick Cadman, John O'Rourke, Frank Buytendijk, and Phyllis Davidson for their ideas and contributions; Kathy Horton, Toby Hatch, and the other Domain Leads for their contribution to the chapter that includes an EPM self‐assessment; and Godfrey Sullivan for his leadership.

My gratitude goes to Dr. Raef Lawson for his research and content on creating Centers of Excellence.

I benefited from the project management, writing, and editing skills of Susan Thomas. Her participation made writing this book easier and more fun than I could have imagined.

I owe a debt to Tom Malone, certainly for the foreword to this book, but also for his keen insights and groundbreaking work in demonstrating how technology can make our work and personal lives richer and more productive.

I want to thank my agent, Susan Barry, for her instincts about how to package my ideas and whose efforts quickly led to a publishing contract. My editor, Tim Burgard, offered valuable feedback and encouragement along the way.

All the companies mentioned in this book have helped bring its concepts to life. Named and ...

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