17.7. References
Johnson, "Using Innovation To Create A Competitive Service Advantage," Rochester Institute of Technology Conference, 2002.
Kahn, K. B., Miller, C. W., and Benson, M. K., "Face-to-face Versus Online Concept Generation," Visions, 25(3): 13-14 (July 2001).
Kristensson, P., Gustafsson, A., and Archer, T., "Harnessing the Creative Potential Among Users," Journal of Product Innovation Management, 21: 4-14 (January 2004).
Mattimore, B., 99% Inspiration; Tips, Tales & Techniques for Liberating Your Business Creativity, New York: Amacom, 1994.
Miller, C. W., A Workbook for Innovation: Developing New Product Concepts. Harrisburg, PA: The Pennsylvania Chamber of Business and Industry Educational Forum, 1999.
Osborn, A., How to Think Up. New York: McGraw Hill, 1942.
Prince, M., The Practice of Creativity. New York: Macmillan Publishing Company, 1970.
VanGundy, A. B., Techniques of Structured Problem Solving. New York: Van Nostrand Reinhold Company, 1987.
Woodland, C. L., "First Hand Experience or Second-Hand Information." Quirk's Marketing Research Review. (March 2002).
Christopher W. Miller, Ph.D., Founded Innovation Focus, Inc. (IF) in the late 1980s. Innovation Focus is an internationally recognized idea development firm, specializing in the beginning stages of new product development. For over 30 years, he has studied group dynamics and creative problem solving in product development. Prior to forming IF, he had the opportunity to work with two major corporations, Phillips ...
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