16.8. References

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Deschamps, J. P. and Nayak, P. R., Product Juggernauts, Harvard Business School Press, Boston (1995).

Dignam, C., "Prosumer Power," Marketing, March 14: 24-25 (2002).

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McKenna, R., "Real-Time Marketing." Harvard Business Review, 87-95 (July-August 1995).

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Simonson, I., "Get Closer to Your Customers by Understanding How They Make Choices," California Management Review, 68-84 (Summer 1993).

Stevens, T., "Lights, Camera, Innovation," Industry Week, July 19: 32-38 (1999).

Tucker, R. B., "Seven Strategies for Generating Ideas," The Futurist, 37(2): 20-25 (2003).

Ulwick, A. W., "Turn Customer Input into Innovation," Harvard Business Review, 91-97 (January 2002).

Urban, G. and von Hippel, E., 'Lead User Analyses for the Development of New Industrial Products', Management Science, 5: 569-582 (1988).

von Hippel, E., "Lead Users: A Source of ...

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