24. Troubleshooting Flowcharts
Troubleshooting Methodology
If you don’t service technology devices for a living, it might seem scary to talk about the troubleshooting process. But, believe me, it’s worth the effort to follow a process that can find problems in a hurry, whether you earn your living at it or just want to save a few bucks and be the hero of your office or home.
To become a successful troubleshooter, you need to:
Learn as much as you can about what went wrong.
Evaluate the environment where the computer problem took place.
Use testing ...
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