O'Reilly logo

The Other Kind of Smart by Harvey DEUTSCHENDORF

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 10

Empathy

“The great gift of human beings is that we have the power of empathy.”

—ACTRESS MERYL STREEP

images

There are people who can understand others, while some people have absolutely no idea where others are coming from. Even though we may not be consciously aware of it, we naturally feel closer to people who understand us and therefore tend to become more open and trust them. Think of the people you go to for support and comfort when you need it. What qualities do they have? They are people with empathy.

Empathy means being able to accurately read where other people are at emotionally. It means being able to get below the words others ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required