APPENDIX I
Questions and Answers
| Q: | What is emotional intelligence? |
| A: | Emotional intelligence refers to an array of attributes and tools that enable us to deal with the pressures and demands of our environment. EI has been referred to as common sense or advanced common sense. Street smarts is another term that has been used in conjunction with EI. |
| Q: | Why should I learn more about emotional intelligence? |
| A: | The short, simple answer is to be more successful and fulfilled in your life. A great deal of testing in the workplace has shown that from 27 to 45 percent of success on the job is determined by our EI. Other results have shown that ... |
Get The Other Kind of Smart now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
