6.5. The Projects

Soon after completing the workshop, we embarked on a series of projects designed to help build trust and collaboration within ITSec while solving actual business-related problems. The general strategy was for each project team to include a cross-section of the department, thereby forcing people to work with others whom they might not have otherwise, and provide an opportunity for people to become more attentive to meeting dynamics and more skilled at keeping them productive.

6.5.1. Some Basic Issues

As we planned and executed the projects, we found that several issues would be crucial to their success or failure.

6.5.1.1. Scope

The first issue involved the scope of the projects. On the one hand, we needed them to be meaty ...

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