1.2. Strategy and Approach

The goals and objectives for the Technical Community program didn't occur to us overnight. They were deeply informed by our experiences in an earlier initiative to develop a common software framework for engineering teams. Because use of the framework was optional, we needed to involve the teams in the development process. We started small, first with a cross-functional steering committee to guide the framework, and later with a group of the company's elite engineers to widen the net.

The group of elite engineers met face to face every six months at what we called the VeriSign Software Engineering Summit (VSES), a two-day event that featured an external technology speaker, typically an author or the developer of a ...

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