2.4. Knowledge-Sharing Culture

Time can be the greatest barrier to knowledge sharing if employees are too busy to seek out or contribute best practices. Key to the creation of a knowledge-sharing culture at ConocoPhillips was helping employees realize that efficiently soliciting knowledge from colleagues actually saves time. Several specific initiatives helped transform the culture from one that had previously taken "knowledge sharing" to mean ad hoc interactions between people who happen to know each other by chance into one in which people purposefully seek to build knowledge-sharing relationships.

2.4.1. Testimonials

ConocoPhillips actively solicited testimonials of knowledge-sharing successes that resulted in time savings and cost savings. ...

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