6.7. Endnotes
[] An interesting distinction emerged between "professional trust" (whether someone could be trusted to provide accurate technical information) and "personal trust" (whether someone had others' best interests at heart). In our results, we found that professional trust was often predicated on personal trust; that is, unless people felt that a colleague could be personally trusted, they were reluctant to accept his or her professional recommendations.
[] One study we used was "A Comparison of Team Developmental Stages, Trust and Performance for Virtual versus Face-to-Face Teams," Corbitt, Gardiner, and Wright, Proceedings of the 37th Hawaii International Conference on System Sciences, 2004.
[] Many of the skills were based ...
Get The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
