13.4. Designing and Executing Interventions
Armed with hard data and a commitment from executives to support much-needed change, Cedarwood's team, with help from top leaders in the company, designed a series of interventions aimed at speeding decision execution and removing inefficiencies from decision-making processes.
13.4.1. 1. Codify Decision Protocols and Rights
To reduce people's over-reliance on the legal department for routine decisions, the team had that department develop written guidelines for such decisions as joint marketing campaigns, summer hours for the R&D lab, and dress codes. Legal set out to formalize routine decision-making protocols in as simple a format as possible. It began by documenting the different stages in the ...
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