Part II: BRIDGING ORGANIZATIONAL SILOS

Managers looking for ways to strengthen connectivity in their organizations do not have to choose between undertaking a network-building initiative and getting work done. Some of the most effective interventions, the authors in this section point out, are those that help employees do their jobs, often by building bridges between disconnected groups. The practical nature of such interventions can be the selling point for busy professionals who wonder why they should take the time to address what seems like a "soft" issue.

Barry Dayton describes an approach that has become a popular knowledge management tool at 3M: assemble a small group of employees from various pockets of the organization and give them ...

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