CHAPTER FOURTEENORGANIZATIONAL CHANGE PROCESSES

Sonia Côté and Ed Mayhew

“If you truly want to understand something, try to change it.”

—Kurt Lewin

The pace of change in today’s organizations is significantly increasing. Organizations are dealing with change from many directions: economic turbulence, political instability, rotations or appointments of senior executives including new chief executive officers, increased use of new technology, demands from shareholders and managing suppliers. Organization leaders and organization development practitioners have to understand organizational change and have models for approaching change. Key aspects of organization change are systems thinking, change dynamics, planning change, leading change, ...

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