The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives, 2nd Edition

CHAPTER TENDIALOGIC ORGANIZATION DEVELOPMENT

Gervase R. Bushe and Robert J. Marshak

Organization development (OD) emerged in the 1960s as an identifiable field of practice that included action research, survey research, T-groups, humanistic psychology, open systems theory, team building, and process consultation. Since then, ideas and methods have enriched and expanded its range of theories and approaches. Many of these ideas and methods have converged since the 1980s into a form of OD that differs in important ways from earlier OD theory and practice. We have labeled this recent development “dialogic OD” and contrasted it with forms of “diagnostic OD” based on the earlier, foundational ideas and practices (Bushe & Marshak, 2009, Marshak & ...