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The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives, 2nd Edition by Michael Brazzel, Brenda B. Jones

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CHAPTER EIGHTTHE ORGANIZATION DEVELOPMENT (OD) CONSULTING PROCESS

Susan M. Gallant and Daisy Ríos

“Perhaps the greatest pleasure in science comes from theories that derive the solution to some deep puzzle from a small set of simple principles in a surprising way. These explanations are called ‘beautiful’ or ‘elegant.’”

—John Brockman, 2013

The organization development (OD) process and framework described in this chapter are at the core of organization development consulting. They emerge from a sound theory base and a small set of principles that, when combined, offer the possibility of elegance in action. The framework provides a cognitive map to aid in decision-making, choice, and action. The OD consulting process is comprised of four discreet ...

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