CHAPTER 3The Eyes Have It
THE EYES HAVE BEEN DESCRIBED as the gateway to the soul. They “speak” in the most revealing and accurate language because of the vast amount of information they convey about internal processes.
You may not have thought about it, but we give and receive more messages from the eyes than from any other part of the body. Hostility, anger, affection, welcome, accessibility, amusement, reserve, suspicion, embarrassment, boredom—all can be conveyed by a single glance. This chapter shows why developing the right amount of eye contact is a key professional skill. You’ll also learn how pupil size lets you know if you have someone’s interest, how to track someone’s thinking process by watching his eye movements, how to tell the ...
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