The No Complaining Rule: Positive Ways to Deal with Negativity at Work

Acknowledgments

This book would never have been written if it hadn't been for Dwight Cooper, the CEO of PPR, who told me about the No Complaining Rule he implemented in his company and the positive impact it was having on his culture. This book is based on Dwight's commitment and dedication to creating a positive company where his employees create success and enjoy their work. Thank you, Dwight.

I also thank my wife, Kathryn, who inspired me to take the positive road in life.

Thank you to my maternal grandparents, Martin and Janice, whose last name I have passed on to my children. Thank you for your love.

Thank you to my parents for the greatest gift you could ever give me: your love. I miss you, Mom, but know that your spirit is with me.

Thank you to my agent, Daniel Decker, who supported this project from the start and helped make it a success.

Thank you to my editor, Matt Holt, and to Kim Dayman, Jessica Campilango, and the wonderful team at John Wiley & Sons for making this book possible.

Thank you to the other members of my team who work hard and never complain: Jim Van Allan, Cathy Garwood, Brooke Trabert, and Amy Walter.

Thank you to all my clients who allow me to work with your companies, organizations, teams, and individuals. I am grateful every day to get to work with so many wonderful people.

I also have to give a big thank you to the managing partners at Northwestern Mutual who supported our No Complaining Tour to benefit Pediatric Cancer. Thank you to Tim Bohannon, Tait Cruse, ...