Preface

Why Teams Don’t Work surprised us. When we created the first edition in 1995, we intended it as just another book on the teams bookshelf. After all, we were just a teams coach and a business reporter, toiling somewhere in the snowy Midwest. It wasn’t logical that our book would be a hit. But, 50,000 copies and a Financial Times “Best Management Book of the Year” award and many hundreds of fan letters later, we are forced to conclude that we wrote a good book.

What’s so good about it? A consultant with a top global firm collared us in the lobby of a London hotel with her theory.

“Teams have been imposed everywhere from the top down,” she said. “You’ve got consultants selling teambuilding packages by the yard. You see executives bragging ...

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