Contents
Part I The Convergence of Technology Production and Consumption
Chapter 1 The New Monday Morning Quarterback
Case Study: UPS—That's Technology “Amore”
Chapter 2 The “Industrialization” of Technology
Case Study: HP—The Quest for a “10 Out of 10” Supply Chain
Chapter 3 From Amazon to Zipcar: No Industry Untouched
Case Study: Roosevelt—Innovation Island
Chapter 4 Australia to Zanzibar: No Country for Old Products
Case Study: Estonia's “Tiigrihüpe”—Tiger Leap
Chapter 5 Convergence, Crossover, and Beyond
Guest Columns: Crossover Executive Perspectives
Perspective 1: Tony Scott (CIO, Microsoft)
Perspective 2: Vijay Ravindran (Chief Digital Officer, The Washington Post Co.)
Part II Key Attributes for the New Technology Elite: Three Es, Three Ms, Three Ps, and Three Ss
Chapter 6 Elegant: In a World of Flashing 12s
Case Study: Virgin America—Redefining Elegance in Flying
Chapter 7 Exponential: Leveraging Ecosystems
Case Study: RIM's Evolving Ecosystem
Chapter 8 Efficient: Amid Massive Technology Waste
Case Study: Facebook's Hyperefficient Data Center
Chapter 9 Mobile: If It's Tuesday, It Must Be Xiamen
Case Study: The Boeing 787 and HCL Technologies
Chapter 10 Maverick: No Rules. Just Right.
Case Study: Apple—A Thousand “Nos” and Ten Gutsy “Yeses”
Chapter 11 Malleable: Business Model Innovation
Chapter 12 Physical: Why Test Driving Is Still Important Even in a Digital World
Get The New Technology Elite: How Great Companies Optimize Both Technology Consumption and Production now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
