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The New Supply Chain Agenda: The 5 Steps That Drive Real Value by John Mentzer, Paul Dittmann, Reuben Slone

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8

Case Studies in Developing and Executing a Supply Chain Strategy

AS WE HAVE STATED throughout this book, shareholder value depends in the long run on creating economic profit, and supply chain excellence is a powerful but overlooked tool for increasing economic profit. Supply chain excellence requires developing and executing a strategy based on the five steps covered in the preceding chapters. This chapter provides detailed case studies of two companies we were involved with—a retailer, Stage Stores, and a manufacturer, Whirlpool. Each of these firms developed and then executed a supply chain strategy that delivered excellence, economic profit, and shareholder value. In both cases, we had more than a front-row view of the considerable challenges. ...

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