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The New Supply Chain Agenda: The 5 Steps That Drive Real Value by John Mentzer, Paul Dittmann, Reuben Slone

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Hiring the Right Talent

THE FIRST STEP TOWARD the strategy to drive supply chain excellence is assembling the right talent. If you don’t have the right people in place you can’t build an appropriate strategy and you certainly can’t execute it. Finding talent for supply chain positions has unique challenges due largely to the cross-functional and cross-company process challenges that supply chain executives face.

Unique Skills Needed

In several conversations with executives of multibillion dollar firms in 2007 and 2008, we found a surprising lack of understanding of the true nature of the modern supply chain process. In some cases, a number of those we interviewed defined the supply chain extremely narrowly as simply the process of dealing ...

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