ABOUT THE AUTHORS

Reuben E. Slone is executive vice president, supply chain, for OfficeMax. Prior to joining OfficeMax, Slone held various executive positions with Whirlpool, General Motors, Federal-Mogul, EDS, and Ernst & Young. Harvard Business Review published two of his articles: “Are You the Weakest Link in Your Supply Chain?” in September 2007, and “Leading a Supply Chain Turnaround” in October 2004. Slone received a BS in engineering from the University of Michigan in 1984, where he graduated cum laude.

J. Paul Dittmann is director of corporate partnerships for the University of Tennessee, where he is responsible for the supply chain forum and the Executive in Residence Program, and consults extensively with many firms on supply chain ...

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