ACKNOWLEDGMENTS
We wanted to make this book as easy to read as possible, yet still provide the substance you need in your journey to supply chain excellence. So, we avoided discussions of abstract concepts and instead illustrated the ideas with many examples and stories. We drew those from our interactions—both as professionals and consultants—with hundreds of companies. The stories, examples, and quotations in this book derive from the database of more than five hundred companies at the University of Tennessee, which houses details from supply chain audits conducted by the University of Tennessee, as well as interactions with attendees of the university’s annual supply chain forum.
We would like to extend special thanks to a number of our industry ...
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