2 Understanding What’s Expected of You

Before everything else, getting ready is the secret of success.

—Henry Ford, American automobile manufacturer

It is surprising how little some people know about the companies they work for. You may have received some information from a formal orientation session when you first started working for your company, from annual reports or regular newsletters, or from informal conversations with your manager or other veteran employees. However, if you are still unsure about any of the following topics, take the responsibility for finding out as much as you can about these important facets of the company you work for:

• Its history, growth, and economic challenges

• Its current mission or purpose

• Its organizational ...

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